Delete Your ViaLead Account

ViaLead LLC provides a way to request deletion of your ViaLead app account and its associated personal data, even if you no longer have the app installed or cannot sign in.

How to request account deletion

• Email contact@vialead.app with the subject ViaLead Account Deletion Request.
• If possible, send the request from the email address associated with your ViaLead account. If you cannot access that address, tell us which account email you used so that we can arrange an appropriate ownership check.
• State that you want your ViaLead account and associated personal data deleted.

Do not include your password, verification codes, payment card information, or health records in the email.

Request Account Deletion

What the request covers

The request is for deletion of your ViaLead app account and its associated personal data. This includes, as applicable, your account/profile information and data you entered or generated through ViaLead features such as food logging, nutrition goals, workouts, and physical activity. We will explain any information that must be retained for a legitimate legal or security reason, where applicable.

What happens after you contact us

Sending an email starts a deletion request; it does not instantly delete your account. We may need to verify that you own the account before taking action. We will communicate about the request and confirm the outcome after the applicable deletion process is completed.

Subscriptions

Deleting your ViaLead account does not automatically cancel a subscription purchased through an app store. If you have a Google Play subscription, you can manage or cancel it in Google Play subscriptions. Follow the corresponding App Store subscription-management process for Apple purchases.

Privacy and support

See our Privacy Policy for general information about personal data. For questions about account deletion, contact contact@vialead.app.