Privacy Policy
Draft for review — November 3, 2026. Not yet in effect.
ViaLead LLC ("ViaLead", "we", "us") respects your privacy. This policy describes how we handle personal information when you use our mobile application, website, and related services.
1. Information We Process
Depending on the features you use, we may process:
- Account and contact information, such as your email address and messages to us.
- Profile and wellness information you provide, including body measurements, personal goals, food and nutrition records, and exercise information.
- Activity information, such as steps, movement, and related fitness data, when you use or authorize activity features.
- Location information when you choose a location-based activity. If an active tracking feature continues while the app is not visible, location information may also be processed during that activity, subject to your permissions.
- Technical information needed for service operation, security, and troubleshooting, such as basic device, browser, and usage diagnostics.
Information about health, fitness, and location may be sensitive. We process it for the purposes described here and subject to applicable permissions and legal requirements.
2. How We Use Information
We use information to provide accounts and requested features, maintain personal records, display relevant summaries and estimates, respond to support requests, protect our services, and meet legal obligations. We rely on an appropriate legal basis for each purpose, including providing requested services, consent where required, legal obligations, or legitimate interests such as maintaining security.
3. Sharing and Service Providers
We may share information with service providers that help operate, host, secure, support, or process payments for our services, where relevant. We may also disclose information when required by law or when you authorize us to do so. Service providers should only receive information necessary for their permitted functions. Any additional sharing of sensitive information must comply with applicable law and required permissions.
4. Your Choices and Rights
Where supported, you may review or change information in the app and manage device permissions through your device settings. Depending on applicable law, you may request access to, correction or deletion of, a copy of, or restrictions on the processing of your personal information, and may withdraw consent where processing depends on it. You may also have the right to object to processing or lodge a complaint with a competent authority.
To submit a request, contact contact@vialead.app. We may ask for reasonable verification to protect your account.
5. Security and Retention
We use reasonable safeguards designed to protect personal information. No system can guarantee absolute security. We retain information only as long as necessary for the services and purposes described in this policy, or as required by applicable law. Retention depends on the type of information, the life of the account, and applicable legal, security, or recordkeeping needs.
6. Account Deletion
You can request deletion of your account and associated personal information through the app when that option is available, or through our account deletion request page. We may verify your identity before acting on a request. Some information may need to be retained where required or permitted by law. Submitting a request does not mean deletion has already been completed.
7. International Processing
ViaLead LLC is based in Armenia. Information may be processed in other countries when necessary to provide our services. We will apply safeguards required by applicable data protection laws.
8. Children
Our services are not designed for children. If you believe a child has provided personal information inappropriately, please contact us.
9. Updates
We may update this policy to reflect changes in our services or legal requirements. The published policy will state its effective date, and we will provide additional notice when required by law.
10. Contact
ViaLead LLC
Yerevan, Armenia
Email: contact@vialead.app